Legal Document

fbaja Terms and Conditions

Please read our terms and conditions carefully before using this service — your rights, responsibilities, and the core principles governing the platform are described in detail here.

These terms and conditions have been last revised and are currently in effect. Previous versions are replaced by this document.

By accessing the fbaja platform, registering an account, or using any service, you acknowledge that you have fully read, understood, and accepted these terms and conditions ("Terms"). If you do not agree with any part of these Terms, please refrain from using our services. This document constitutes a legal agreement between you and fbaja.

Table of Contents

Section 1

General Provisions

These Terms apply to all services, games, betting opportunities, and other digital content on the fbaja platform. "fbaja", "we", "us", or "platform" refers to the fbaja.lat website and all services under it. "User", "you", or "your" refers to any person registered on or accessing the platform.

1.1 Precedence of Terms

These Terms are to be read together with fbaja's privacy policy, responsible gaming policy, and other supporting documents. In the event of any conflict, these main Terms shall take highest precedence.

1.2 Language

These Terms are drafted in Bengali. If a translation into another language exists and a conflict arises, the Bengali version shall be considered final.

Section 2

Eligibility and Age Verification

The following conditions must be met to open an account and use services on the fbaja platform:

  • You must be 21 years of age or older (for 21+ only).
  • You must have a valid bank or mobile banking account registered in your own name.
  • Each individual may operate only one account.
  • You must not be accessing from any area or jurisdiction where online gaming is prohibited.

2.1 Age Verification Process

The fbaja security team reserves the right to verify accounts at any time. A copy of a national identity card or passport may be requested as proof of age. Providing false information will result in the immediate closure of the account and the balance may be forfeited.

Section 3

Account Registration

When opening an fbaja account, you must provide accurate, complete, and up-to-date information.

3.1 Accuracy of Information

All information provided at registration — name, phone number, email, and mobile banking number — must be truthful. The mobile banking number must be registered in your own name.

3.2 Password Security

Keeping your login credentials confidential is your own responsibility. If you suspect unauthorized access to your account, contact fbaja support immediately. Using another person's login credentials is strictly prohibited.

3.3 Multiple Account Prohibition

Each user may hold only one account. Any attempt to collect bonuses or exploit the system through multiple accounts will result in the permanent closure of all accounts.

Section 4

Deposits and Withdrawals

4.1 Accepted Payment Methods

The following payment methods are currently accepted at fbaja:

  • bKash — Bangladesh's most widely used mobile financial service
  • Nagad — Digital financial service of Bangladesh Post Office
  • Rocket — Mobile wallet service of Dutch-Bangla Bank
  • Upay — Mobile banking solution of UCB Bank

4.2 Minimum Deposit and Withdrawal Limits

The minimum deposit amount across all methods is ৳500. The minimum withdrawal amount is ৳1,000.

4.3 Withdrawal Processing Time

Approved withdrawal requests on fbaja are generally processed within 1 hour. Delays may occur if the verification process has not been completed before withdrawal.

4.4 Ownership Verification

Withdrawals must be made to the same mobile banking number used to make the deposit. Withdrawals to third-party accounts are not permitted.

Section 5

Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. For example:

  • Deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200
  • Deposit ৳18,000 → maximum ৳10,000 bonus → total balance ৳28,000

5.2 Wagering Requirements

A 20x wagering requirement applies to bonuses. Wagering is calculated on the bonus amount only, not on the sum of the deposit and bonus.

Example: ৳1,200 bonus × 20 = bonus winnings become withdrawable after completing ৳24,000 in bets.

5.3 Bonus Abuse

Dishonest conduct with the bonus system, arbitrage betting, or attempting to exploit the system gives fbaja the right to forfeit the bonus and close the account.

5.4 VIP Program

Through regular play you can advance to VIP levels. fbaja has five VIP levels, each offering a weekly cashback benefit:

  • Bronze — up to 0.2% cashback per week
  • Silver — up to 0.4% cashback per week
  • Gold — up to 0.6% cashback per week
  • Platinum — up to 0.8% cashback per week
  • Diamond — up to 1.0% cashback per week

fbaja reserves the right to change VIP level benefits and conditions at its discretion.

Section 6

Gaming Rules

6.1 Game Operation

All games operated on the fbaja platform — slots, live casino, mines, ocean lord, cricket betting, and others — are run according to the software and rules of their respective game providers. Each game uses Random Number Generator (RNG) technology, which ensures the impartiality of outcomes.

6.2 Technical Errors

If the outcome of a game is unclear due to any technical error, disconnection, or software failure, fbaja will review the relevant logs and make a decision. This decision shall be considered final.

6.3 Betting Rules

When placing bets on cricket or other sports betting, the applicable odds and rules will be clearly stated. Once a bet is confirmed, it cannot be changed.

Section 7

Prohibited Activities

The following activities are strictly prohibited on the fbaja platform:

  • Using the platform for money laundering or to clean illegal funds
  • Applying corrupt or fraudulent betting strategies
  • Using bots or software to automate the system
  • Attempting unauthorized access to another user's account
  • Impersonating fbaja staff
  • Attempting to exploit system vulnerabilities or hacking
  • Providing false or misleading information
  • Betting or gaming on behalf of a third party

If any such activity is detected, fbaja will immediately close the account, forfeit the balance, and report to law enforcement authorities if necessary.

Section 8

Intellectual Property

All content on the fbaja platform — logos, designs, graphics, text, software, and other materials — is the intellectual property of fbaja or its licensors. Copying, modifying, distributing, or republishing these materials without explicit written permission is prohibited.

The intellectual property rights for game software and content remain with the respective game providers. Users may use the platform for personal, non-commercial purposes.

Section 9

Responsible Gaming

fbaja believes that online gaming should be for entertainment only. We encourage all our users to play responsibly.

9.1 Self-Restriction Features

Users can contact support to set deposit limits, bet limits, or gaming time limits. The option to request temporary or permanent self-exclusion is also available.

9.2 Problematic Gaming

If you feel that gaming is having a negative impact on your personal life, family relationships, or financial situation, contact our support team immediately. We provide assistance in Bengali 24/7.

For more information on this, please read our responsible gaming page.

Section 10

Privacy and Data Protection

fbaja gives the highest priority to the protection of users' personal information. The platform uses SSL encryption technology, which keeps all transactions and data transfers secure.

10.1 Data Collection

We only collect information necessary to provide the service — such as name, contact details, and payment information. Information is not sold or shared with third parties.

10.2 Use of Information

Collected information is used only for account management, payment processing, security verification, and fulfilling legal obligations. For more details, read our Privacy Policy.

Section 11

Account Closure

11.1 Closure at User's Request

You may request account closure at any time by contacting our support team. Before closure, any remaining balance must be withdrawn and all ongoing wagering conditions must be settled.

11.2 Closure by fbaja

fbaja may close or suspend an account under the following circumstances:

  • Violation of terms and conditions
  • Suspected fraudulent activity
  • Failure to provide verification information
  • Long-term inactive account
  • Legal directive or regulatory requirement

11.3 Balance of Closed Accounts

The balance of an account closed due to violation of terms and conditions may be forfeited in full or in part. The remaining balance of an account closed for ordinary reasons will be returned to the designated mobile banking number.

Section 12

Limitation of Liability

fbaja makes every effort to operate a safe and reliable platform. However, fbaja will not be held liable in the following cases:

  • Game loss due to internet disconnection
  • Issues with the user's own device or network
  • Unauthorized access to an account due to user negligence
  • Technical issues from a third-party game provider
  • Service disruption due to unforeseen natural disasters or government directives

Any claim for damages will be limited solely to direct financial loss, and the maximum amount of liability will be determined at fbaja's discretion.

Section 13

Changes to Terms and Conditions

fbaja reserves the right to change, amend, or update these terms and conditions at any time. In the case of significant changes, users will be notified via a notice on the platform.

Continued use of the platform after updated terms and conditions are published will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly.

Section 14

Contact & Dispute Resolution

14.1 Support Contact

For any questions or complaints regarding these terms and conditions, please contact our 24/7 support team:

  • Live Chat: Available directly on the platform, 24 hours a day, 7 days a week
  • Email: [email protected]
  • Support is available in both Bengali and English

14.2 Dispute Resolution Process

If a dispute arises, an attempt will first be made to resolve it through discussion via the support team. If you are not satisfied with the support team's decision, a formal complaint may be filed, which will be reviewed by a higher authority.

14.3 Applicable Law

These terms and conditions will be governed by applicable law. Any legal dispute will be settled in the relevant court.

Have a question about the terms and conditions?

Our support team is available 24/7 to help you in Bengali.

Contact us via Live Chat
[email protected]